1. Acceptance of Terms

By accessing or using TopKoreanAcademy.com and any related services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not use our services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the modified Terms.

2. Description of Services

TopKoreanAcademy provides online educational services, including but not limited to:

• Korean language learning courses and materials
• TOPIK (Test of Proficiency in Korean) preparation resources
• Educational articles, vocabulary lists, and grammar guides
• Interactive learning tools (dictionary, verb conjugator, flashcards, quizzes)
• Newsletter subscriptions and email communications
• Downloadable resources and study materials

We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice, at our sole discretion.

3. User Accounts and Registration

Eligibility: You must be at least 16 years old to use our services. By using our services, you represent and warrant that you meet this age requirement.

Account Creation: To access certain features, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

Account Security: You are solely responsible for maintaining the confidentiality of your password and account information. We are not liable for any loss or damage arising from your failure to protect your account credentials.

4. Payments, Refunds, and Course Access

Pricing: Prices for courses and services are displayed on our website and are subject to change without notice. All prices are in USD unless otherwise stated.

Payment Processing: Payments are processed securely through third-party payment processors. By providing payment information, you represent that you have the legal right to use the payment method.

Refund Policy: Refund policies vary by course or service. Please review the specific refund policy for each purchase before completing your transaction. Generally:

• Refund requests must be submitted within the specified time period for each course
• Refunds are processed to the original payment method
• Digital products may have different refund terms than physical products

Course Access: Upon successful payment, you will receive access to the purchased course materials. Access is typically granted immediately or within 24 hours of purchase.

5. Intellectual Property Rights

Ownership: All content provided on TopKoreanAcademy, including but not limited to text, graphics, logos, images, course materials, videos, audio files, software, and other materials (collectively, "Content"), is the property of TopKoreanAcademy or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Content for personal, non-commercial educational purposes only. This license does not include:

• The right to resell, redistribute, or sublicense any Content
• The right to reproduce, copy, or duplicate Content for commercial purposes
• The right to create derivative works based on our Content
• The right to remove copyright, trademark, or other proprietary notices

Prohibited Uses: You may not:

• Copy, reproduce, distribute, or transmit any Content without our written permission
• Use our Content to create competing products or services
• Reverse engineer, decompile, or disassemble any software or technology we provide
• Use automated systems (bots, scrapers) to access or collect our Content

6. User Conduct and Prohibited Activities

You agree not to use our services for any unlawful purpose or in any way that could harm us, our users, or third parties. You specifically agree not to:

• Violate any applicable local, state, national, or international law or regulation
• Post, transmit, or share any content that is harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
• Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity
• Attempt to gain unauthorized access to any part of our website, accounts, computer systems, or networks
• Interfere with or disrupt the operation of our services or servers
• Use our services to transmit viruses, malware, or other harmful code
• Collect or harvest information about other users without their consent
• Use automated systems to access our services in a manner that sends more requests than a human could reasonably produce

7. Email Communications and Marketing

Consent: By providing your email address and subscribing to our newsletter or services, you consent to receive email communications from us, including:

• Transactional emails (account verification, password resets, course confirmations)
• Marketing emails (newsletters, course updates, learning tips) - only if you have explicitly opted in
• Service-related announcements and updates

Unsubscribe: You may unsubscribe from marketing emails at any time by:

• Clicking the unsubscribe link in any marketing email
• Updating your email preferences in your account settings
• Contacting us at contact@topkoreanacademy.com

Email Service Providers: We primarily use Brevo (formerly Sendinblue) to send emails. We may also use other email delivery services as needed. These providers are bound by their own privacy policies and terms of service.

Compliance: We comply with applicable email marketing laws, including CAN-SPAM Act (US) and GDPR (EU). We maintain records of consent and provide clear unsubscribe mechanisms in all marketing emails.

8. Disclaimers and Warranties

"As Is" Basis: Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• Our services will be uninterrupted, secure, or error-free
• The results obtained from using our services will be accurate or reliable
• Any defects or errors will be corrected
• Our services will meet your specific requirements or expectations

No Guarantees: We do not guarantee specific results from using our courses or services. Educational outcomes vary based on individual effort, prior knowledge, and other factors. We do not guarantee that you will pass the TOPIK exam or achieve any specific proficiency level.

Third-Party Content: Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party sites. Your interactions with third parties are solely between you and the third party.

9. Limitation of Liability

To the fullest extent permitted by applicable law, TopKoreanAcademy and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, data, or use
• Business interruption or loss of business opportunities
• Personal injury or property damage
• Damages resulting from unauthorized access to or alteration of your data

Maximum Liability: Our total liability to you for any claims arising from or related to our services shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or $100, whichever is greater.

Jurisdictional Limitations: Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless TopKoreanAcademy and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use or misuse of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Any content you submit, post, or transmit through our services

11. Account Termination

Termination by You: You may terminate your account at any time by contacting us at contact@topkoreanacademy.com. Upon termination, your right to use our services will immediately cease.

Termination by Us: We reserve the right to suspend or terminate your account and access to our services at any time, with or without cause or notice, for any reason, including but not limited to:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• Non-payment of fees
• Extended periods of account inactivity

Effect of Termination: Upon termination, your right to access and use our services will immediately cease. We may delete your account information and data, subject to our Privacy Policy and applicable law. We are not liable to you or any third party for termination of your access to our services.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

• Posting the updated Terms on our website
• Updating the "Effective Date" at the top of this page
• Sending an email notification for significant changes (if you have provided your email address)

Your continued use of our services after any changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using our services and terminate your account.

13. Governing Law and Dispute Resolution

Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

Dispute Resolution: Any disputes arising out of or relating to these Terms or our services shall be resolved through:

• Informal Resolution: First, contact us at contact@topkoreanacademy.com to attempt to resolve the dispute informally.
• Binding Arbitration: If informal resolution is unsuccessful, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Delaware, United States.

Class Action Waiver: You agree that any disputes will be resolved on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and TopKoreanAcademy regarding your use of our services and supersede all prior agreements and understandings, whether written or oral.

16. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

• Email: contact@topkoreanacademy.com
• Website: topkoreanacademy.com
• Mailing Address: 11 Southgate Blvd C25 P5505, New Castle, Delaware 19720, USA